Please call Rainbow Customer Service at 844-572-4626. You may also email us at customerservice@rainbowshops.com.

We accept Visa, MasterCard, American Express, Discover, PayPal, Shop Pay, Apple Pay, Google Pay, Klarna, Afterpay, Cash App and Rainbow Shops Gift Cards.

To shop online and pay with cash you will have to convert your cash into a Rainbow Shops Gift Card. You can purchase a Rainbow Shops Gift Card with cash at any of our 1000+ locations.

We calculate sales tax according to Federal and State guidelines. Tax is calculated based on the shipping address and the appropriate rules for that tax jurisdiction.

We do not offer gift receipts.

Rainbow is committed to protecting your privacy. We use the information we collect on the site to make shopping at Rainbowshops.com possible and to enhance your overall shopping experience. Click on this link to view our complete privacy policy.

You may reach our Customer Care Center at 844-572-4626 Monday - Friday 10:00 am to 8:00 pm ET. You may also contact Customer Service via email at customerservice@rainbowshops.com.

You will receive a shipping confirmation message via email and/or SMS once your order has left our warehouse that includes a tracking link for your order. You can also click here to track online.

Please visit our Shipping Information page for more information on shipping options available.Answer

We offer standard shipping to APO/FPO addresses. Unfortunately, at this time we do not offer express shipping to APO/FPO. APO/FPO orders can only ship via Standard Shipping.

Rainbow does not ship internationally.

Any new, unused item purchased on Rainbowshops.com may be returned for a full refund within 30 days of delivery. Please review our full return policy prior to returning your item.

Because your order is processed as quickly as possible, there is a 15 minute window for order cancellation. Please call Customer Service at 844-572-4626 immediately if you have placed an order in error.

Unfortunately, we are unable to perform online exchanges. If you need to exchange any or all of your purchased items, please first check availability on our site. If the preferred item is available, please place a new order and follow the return instructions above to send back your original order.

Any new, unused item purchased on Rainbowshops.com may be returned for a full refund within 30 days of delivery. Please review our full return policy prior to returning your item.

Because your order is processed as quickly as possible, there is a 15 minute window for order cancellation. Please call Customer Service at 844-572-4626 immediately if you have placed an order in error.

Unfortunately, we are unable to perform online exchanges. If you need to exchange any or all of your purchased items, please first check availability on our site. If the preferred item is available, please place a new order and follow the return instructions above to send back your original order.