Any new, unused item purchased on Rainbowshops.com may be returned for a full refund within 30 days of delivery. Please review our full return policy prior to returning your item.

Because your order is processed as quickly as possible, there is a 15 minute window for order cancellation. Please call Customer Service at 844-572-4626 immediately if you have placed an order in error.

Unfortunately, we are unable to perform online exchanges. If you need to exchange any or all of your purchased items, please first check availability on our site. If the preferred item is available, please place a new order and follow the return instructions above to send back your original order.